“It used to be that you came to your local store, you bought your local products. Not just televisions but everything seems to be ‘well I can buy that on the Internet’ or ‘I can run down to the big market store and they’re a lot cheaper.’ What people don’t realize is that they get nothing with it. There’s nobody to deliver it; there’s no service, nobody to take care of you. People look for price only.”

 

Shadix expanded into satellite TV sales and installation back when dishes were twelve feet wide and took up half the backyard. They have advanced a lot in recent years, and Shaad says that part of the business will continue.

 

“Jonathan Wheeler is going to take over the satellite business. He’s been with us over ten years and he’s very knowledgeable… I constantly have customers complimenting me on the way Jonathan conducted himself and how he took care of them, so we feel very comfortable that the satellite business is still going to be handled very well.”

 

Jonathan Wheeler is comfortable and confident, too.

 

“I’ve been doing this for ten years now and I’m knowledgeable as far as both Dish (Network) and Direct (TV) go. We’re still gonna be here. Our phone number won’t change. I’ll still be here to take care of anybody who needs taken care of,” Wheeler says.

Tom Schaad says his and Jim’s stepping into retirement doesn’t mean they won’t be around.

 

“We’re not going anywhere," says the plain spoken Schaad, "and we’re going to support every local business we can. I know what it’s like. Small business needs someone supporting them."